Hyper-Gentle Balm-Gel Cleanser
20% Glycerine・Avocado & Jojoba seed oils・Bisabolol
Removes makeup and SPF in one gentle step
Lab verified as-gentle-as-water ¹
- DESCRIPTION
- INSTRUCTIONS FOR USE
- INGREDIENTS
- RECYCLING
Radiant skin starts with a gentle cleanser
This golden gelled oil doesn't only remove sunscreen, foundation, and pollution without affecting your delicate skin barrier; it feels good to use, too.
The Jojoba oil and glycerin mix gently traps impurities on the surface of your skin as you massage it in.
When you add a splash of water, the rich gel turns into a thin milk, washing makeup, suncreen and pollution down the sink. You don't need to use a cloth - unless you want to.
20% glycerin leaves your skin with a soft and hydrated after-feel, ready for your next skincare step.
Wash hands, but don't dry fully - the remaining water will encourage the gel to melt into your skin. Press 1-4 pumps into your hands and gently massage into a dry face and neck.
Remove using splashes of water or a soft washcloth.
Tip: For a light refresh in the morning, start with less gel and more water.
One bottle contains 125 pumps; the typical repurchase time for our repeat customers is around 10 weeks.
Caprylic/Capric Triglyceride, Glycerin, Simmondsia Chinensis (Jojoba) Seed Oil, Camellia Oleifera (Camellia) Seed Oil, Persea Gratissima (Avocado) Oil, Aqua, Sucrose Laurate, Sucrose Stearate, Bisabolol, Sucrose Palmitate
This product is vegan.
As is mandatory in the UK, neither product nor ingredient is tested on animals. We don't sell in territories that require this.
Full size
This packaging has been chosen for its superior recyclability. It's ultra light-weighted to minimise the total material used and does not have a metal spring.
When finished, place the empty bottle straight into the recycling stream whole, without taking the pump off.
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Featured in
"It feels soothing, as though my skin has a chance to repair itself'
Valerie
A new look at mildness
The patch test to make a dermatologically tested claim can be just 1-2 days in duration, even though irritation may need 4-5 days to show up.
This means slightly irritating skincare can look, from the packaging, like it's gentle.
We use a new, different method instead.
As gentle as water
The Balm-Gel cleanser was categorised as non-irritating using the precise XtraMild test.¹
It achieved the mildest possible score — the same as pure water, so you know your cleanser is working for, not against, your skin.
¹ Using In Vitro Assessment of the Skin Irritation Potential following the XtraMild ET50 method
“This is genuinely the best cleanser I’ve ever used to remove make up and sunscreen ( first cleanse)! I’ve gone through many bottles and will never be without it
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“Changed my skin for the better - my skin is far less reactive, much softer, less reddened and I have experienced far fewer breakouts.
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“This is the least irritating cleanser I've ever used on my skin - on the contrary, it feels soothing and as though my skin has a chance to repair itself.
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Use as your first, second or only cleanser
Our cleanser effectively removes both oil and water based impurities, making it ideal as a one step cleanser. However it'll fit into your routine however you like.
- As a first step in a double cleansing routine: It'll dissolve makeup and SPF to preparing for your next step
- As a second step in a double cleansing routine: By using the Balm-Gel to finish your routine, your skin will benefit from the 20% glycerin, leaving it with a soft and hydrated feel
- On its own: Effective enough to remove SPF and foundation, many customers enjoy clean, nourished skin in one step!
Falls away with a splash of water - no washcloth needed
You may be one of the people who avoids washcloths due to their abrasive effect. Thanks to our gel-to-milk formula, the cleanser rinses away easily with just water and your hands —no cloth needed.
A little goes a long way
A small amount is all that's needed; one bottle contains approximately 125 pumps of gel, and you can use between 1-4 for each cleanse. The typical repurchase time is 10 weeks.
Free shipping available
All deliveries are tracked.
Shipping is:
Free for all UK customers. Orders are shipped using a 24 hour (non guaranteed) tracked shipping service. Most orders are dispatched within 1 business day, though it can take longer during busy times.
Free for international orders over £40, or £5.95 for orders under this.
Typical delivery time is 5-10 days to the USA.
Key ingredients
FAQ
Are fragrance or essential oils added?
We don't add essential oils or fragrance, and avoid ingredients with a high allergenic potential. The only scent is the natural scent from the materials.
The Balm-Gel cleanser naturally has a feint sweet scent from the Golden Jojoba seed oil, however many people don't notice it.
Is this suitable for my acne / rosacea prone skin?
While we can't make any claims about how our product works with medical skin conditions, if you find your skin is happier with a gentler routine, the confirmed mildness of the cleanser may provide reassurance. Additionally, many of our repeat customers have similar skin conditions.
Individual suitability will vary; for example, the cleanser encourages a facial massage, which some with rosacea prefer to avoid.
On the other hand, it may be you avoid oil based products because of concerns about their compatibility with oily or spot prone skin. While the cleanser is 70% oil-based (with the rest largely glycerine), it doesn't have the oily or waxy residue you may have experienced from some balm cleansers.
Does the Balm-Gel cleanser remove mascara?
The short answer is yes, the long answer is that how easily it does this depends on the mascara.
Tubing mascara - this is the easiest to remove, and will come away without any extra effort.
Traditional or waterproof mascara - The glycerin/oil texture of our cleanser may make this a little slower process than a straight oil based or water based cleanser. That's becuase unlike the makeup on your skin, the mascara in dry, so it needs something to soak into it in order for it to come away.
It's good idea to massaging the cleanser in with a little water, and use a soft cloth or wipe to swipe mascara of the eyelashes, before moving on to the rest of your face.
Is the cleanser Vegan / Halal?
The cleanser doesn't contain animal derived ingredients or alcohol.
Unique formulation
Designed from scratch by an independent chemist with personal experience of highly reactive skin.
Gentle as water
Verified non-irritating using an extra sensitive mildness test.
British Made
Manufactured in the English countryside with third party certification of GMP ISO 22716 and ISO 9001 standards, to ensure the highest quality.
Did you know...
The difference
There's a standard recipe for gelled oil cleansers, however the scientist behind ours moved away from this.
For example, she altered the oil /sugar surfactant ratio, for increased skin kindness, while replacing other parts of the formula with skin softening glycerine.
This experimental approach takes time, because things need to be tweaked and tested many times to ensure the product can be sucessfully manufactured.
But it's what makes the difference; the super-gentle cleanser with a beautiful after-feel loved by our customers.