Balm-Gel cleanser print defects
We're very sorry if you've bought our cleanser and have found that the print isn't staying in place as you would hope! It's very disappointing.
We worked with an alternative supplier for the Moisture Restore Rich packaging, so we'll sourcing our cleanser packaging from them in the future too. The added bonus is that the new packaging will be light-weighted, with a reduced CO2 emission during production, and no metal spring, so will be better for the environment too.
In the mean time, we are offering a £5 discount until our new packaging is ready to go. Thank you for your patience, we hope to offer you a lovely, perfect cleanser as soon as we can!