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Kate Porter

Balm-Gel cleanser print defects

Unfortunately the latest round of packaging has a print defect which means it comes off during use. We are in the process of switching to alternative packaging supplier. 

We know the environmental impact of packaging is important to you. This is why we are switching to a light-weighted pack, with a reduced CO2 emission during production, and no metal spring to make it more widely recycled. A minor adjustment to the formula, along with re-testing is necessary so the product dispenses from the narrower pump with ease. This means the process takes 6-12 months.

In the mean time, our current packaging stock is being used up and we are offering a £5 discount until the new packs have the go-ahead. 

Thank you for your patience. We hope to offer you a lovely, perfect cleanser as soon as possible.

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