30 day happiness guarantee
30 day guarantee
We know it can be difficult trying a new product, especially if you're prone to reactions. That's why if you decide our products aren't right for you, simply email or use the 'contact us' form to let us know you'll be sending your product back and we'll give you all the details you need. After we've received your return we'll refund the amount paid for the returned products, provided it's the first time you've ordered that particular product, and it's within 30 days.
Please note this offer applies to full priced items only. Discounted items are returnable within 14 days if unused, as per distance selling regulations. We aren't able to refund any shipping costs and you will also be responsible for the return postage. We won't resell any items returned (even if unused) but they will be re-purposed in other ways.
This should give you a good amount of time to test your new products. We hope it gives you extra reassurance when buying from us.
For more in-depth look at our returns T&C please check here